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"My daughter recently had a minor tailbone injury during one of her basketball practices and was experiencing pain on her lower back. We were recommended by Miss Racie, a physical therapist at Chicago Cryospa, to have her try Cryotherapy. After reading all of the benefits about cryotherapy, we were sold. The instant we got there my daughter and I were warmly greeted by Kendall and Mel and they thoroughly went over the whole process with us. It was our first time and my daughter was a little nervous as she didn't know what to expect. My daughter felt a little more relaxed after she found out that she can change into a comfy white robe and socks and was then taken into the chamber room. I was able to be with her the whole time which was cool. No pun intended ;) 3 minutes is the cryospa target time. We were told that you reap the full benefits by withstanding the extreme cold for the full 3 minutes - so my teen was determined. Mel kept her comfortable the whole time and talked to us about the process and my daughter enjoyed the pampering. She thought the raising chamber was fun and exciting and lo and behold, the 3 minutes was up. She did it! I'm writing this review a week after her first session and she had a 2nd session a couple days after - and it really helped her out! She is back to playing basketball and she is no longer complaining of any pain in her lower back. Thank you Chicago Cryospa for helping out my little athlete! Highly recommend! They also offer other services such as massage therapy and sound wave therapy so make sure you check them out! Awesome people and awesome services"!